WhatsApp integration works based on a connection to the Web version of the messenger, so the limits and recommendations will be the same as when using an account from a personal device.
There can be several reasons for blocking:
- Sending a large number of messages in a short period of time to users with whom there has been no dialog before.
(initiation of dialog). - User complaints on your messages.
(If they mark them as spam). - Using the same template messages without personalization, or messages containing links to third-party resources.
- Frequent change of devices\ip-addresses, from which authorization to the account takes place.
(If possible, you should use your account from a small number of devices without changing them frequently)
Recommendations and limits that will help you avoid account blocking:
- WhatsApp carefully monitors mass outgoing messages and the initiation of dialogs with new users, therefore we recommend that you adhere to the following limits:
-
For old and active accounts, we recommend initiating up to 20-30 new conversations per day.
-
For new accounts up to 5-10 initiations
-
You can communicate in existing dialogs without any restrictions.
-
- It is recommended to evenly distribute sending messages during the day.
- If you plan to send welcome messages to new users within the recommended limits - try to diversify your messages so that they are not templated. It is also a good idea to avoid using links in your first messages